Q: Job : Content Writer

About Us <img src="https://storage.crisp.chat/users/helpdesk/website/925d5dd526c14800/free-paysika-bank-card_k9kv80.png" alt="Free PaySika Bank Card." /> PaySika is a fintech company that develops a range of banking solutions for French-speaking African countries, starting with Central Africa, where over 80% of the population lacks access to banking services but uses mobile money services. With a very friendly and multicultural team (six nationalities), we share the common goal of becoming the first super financial application in Central Africa. With a very user-friendly environment, our specialty is our ability to innovate very quickly and to create ergonomic tools designed to meet the needs of our customers in order to scale up quickly.To strengthen our marketing team and enrich our website with new blog articles, guides and marketing texts, we are recruiting a Content Writer. Missions <ul> <li>Conduct in-depth research on topics related to online banking or payment, mobile money ecosystem in order to develop original content,</li> <li>Write blog articles and FAQs,</li> <li>Proofread content for errors and inconsistencies,</li> <li>Edit and refine existing content to improve readability, </li> <li>Ensure overall consistency (style, fonts, images, and tone),</li> <li>Edit, proofread, and modify administrative documents,</li> <li>Participate in the development of content for various partnerships and projects.</li> </ul> Why Join Us ? <ul> <li>Work in a collaborative and stimulating environment,</li> <li>Work with cutting-edge technologies,</li> </ul>

Q: Job Python Developer

About PaySika <img src="https://storage.crisp.chat/users/helpdesk/website/925d5dd526c14800/free-paysika-bank-card_1ixrdki.png" alt="Free PaySika Bank Card." /> PaySika is a fintech company that aims to provide banking solutions to French-speaking African countries, starting with middle Africa. More than 80% of the population in this region lacks access to banking services, but many use mobile money solutions. Our friendly and multicultural team (composed of six nationalities) shares the goal of becoming the first neobank in Central Africa. Our company's strength lies in our ability to innovate quickly and create user-friendly tools that meet the needs of our customers, which enables us to scale up quickly. Responsibilities The responsibilities of the Python Developer role at PaySika include : ➢ Participating in the analysis and design of various application systems, ➢ Ensuring the development of new features, ➢ Conducting tests and validations of the features developed, ➢ Maintaining existing applications, ➢ Collaborating closely with other developers and UX designers. Profile The ideal candidate for the Python Developer role at PaySika should have the following qualifications : ➢ At least one year of commercial experience in software development, ➢ Proficiency in the following technologies and tools: Python (FastAPI Framework), REST API, Git, PostgreSQL, ➢ Knowledge of HTML5, CSS3, Javascript, Docker would be an added advantage. Why Join us? Joining our team mea

Question 1

Job : Content Writer

Accepted Answer

About Us

Free PaySika Bank Card.

PaySika is a fintech company that develops a range of banking solutions for French-speaking African countries, starting with Central Africa, where over 80% of the population lacks access to banking services but uses mobile money services. With a very friendly and multicultural team (six nationalities), we share the common goal of becoming the first super financial application in Central Africa. With a very user-friendly environment, our specialty is our ability to innovate very quickly and to create ergonomic tools designed to meet the needs of our customers in order to scale up quickly.To strengthen our marketing team and enrich our website with new blog articles, guides and marketing texts, we are recruiting a Content Writer.

Missions

Conduct in-depth research on topics related to online banking or payment, mobile money ecosystem in order to develop original content,
Write blog articles and FAQs,
Proofread content for errors and inconsistencies,
Edit and refine existing content to improve readability,
Ensure overall consistency (style, fonts, images, and tone),
Edit, proofread, and modify administrative documents,
Participate in the development of content for various partnerships and projects.

Why Join Us ?

Work in a collaborative and stimulating environment,
Work with cutting-edge technologies,

Question 2

Job Python Developer

Accepted Answer

About PaySika

Free PaySika Bank Card.

PaySika is a fintech company that aims to provide banking solutions to French-speaking African countries, starting with middle Africa. More than 80% of the population in this region lacks access to banking services, but many use mobile money solutions. Our friendly and multicultural team (composed of six nationalities) shares the goal of becoming the first neobank in Central Africa. Our company's strength lies in our ability to innovate quickly and create user-friendly tools that meet the needs of our customers, which enables us to scale up quickly.

Responsibilities

The responsibilities of the Python Developer role at PaySika include : ➢ Participating in the analysis and design of various application systems, ➢ Ensuring the development of new features, ➢ Conducting tests and validations of the features developed, ➢ Maintaining existing applications, ➢ Collaborating closely with other developers and UX designers.

Profile

The ideal candidate for the Python Developer role at PaySika should have the following qualifications : ➢ At least one year of commercial experience in software development, ➢ Proficiency in the following technologies and tools: Python (FastAPI Framework), REST API, Git, PostgreSQL, ➢ Knowledge of HTML5, CSS3, Javascript, Docker would be an added advantage.

Why Join us?

Joining our team mea

Question 3

How to make claims at PaySika

Accepted Answer

| Small reminder on what to do when you encounter a payment problem with PaySika

|| PaySika account recharge problem It can happen that when you recharge your PaySika account, your mobile money account is debited but your PaySika account is not credited. Don't panic… Either it's just a connection problem and it takes maximum 24h for the money to appear automatically in your PaySika account. Or it's really a communication problem between our partner's mobile money platform and the PaySika system. In this case, it is imperative that a PaySika agent initiates the claim with our mobile money partner. This can take up to 36 hours.

What you need to provide to PaySika:

The amount of the transaction,
A screenshot that proves that you have been debited on your mobile money,
A screenshot of your history showing the claimed transaction,
Your phone number attached to PaySika
And the phone number used to make the recharge transaction, if different from your PaySika number,
The date you made the transaction.

|| Withdrawal from PaySika to your mobile money account If you make a withdrawal from PaySika to a mobile money account, you are debited on PaySika and you are not credited on your mobile money. Don't panic, this is an interconnection problem between the two respective systems. Only the intervention of a PaySika Agent can solve the problem. He has to contact the concerned mobile money operator to check if the person has really not received his money. If it is

Question 4

How to verify your PaySika at account ?

Accepted Answer

As required by local regulations, all PaySika users must fill in their identity before taking full advantage of all the company's services. To do so, you must :

Upload your ID after filling in your personal information,
Take a selfie directly in the application.

Uploading your ID

Step 1: After preparing your ID, choose the type of ID you wish to use to verify and validate your identity as shown in the screenshots below:

Step 2: Upload the photo of your chosen ID. In our example above, we have chosen the National Identity Card (CNI). Since it has two sides (front and back), step 2 is to upload the front side as shown in the figure below.

Before taking the picture you should make sure that :

That it is on a flat background (the user puts down on a flat surface)
That you are filming your ID in a sufficiently lit area
If you find that it is not visible enough, you can start again
That your card is sufficiently visible in the box on the mobile app when you take the picture.
Do not hold your ID on your hand and film

If you are satisfied with the photo, click Accept, then Next to proceed to step 3.

Step 3: Film and upload the back of your ID as shown in the following capture:

![](https:

Question 5

How do I top up my PaySika account ?

Accepted Answer

Hello and welcome to this article! PaySika allows you to recharge your account very easily.

Don't worry, we will tell you how to do it !

It is important to know that the top up can be done by Mobile Money or by another card than PaySika.

The advantage of PaySika is that you (the user) can be sure that your online transactions are secure.

| Case 1: Via Mobile Money With a mobile money account, recharging is easy.

Step 1: On the home page, you must click on the plus(+) button
**Step 2 ** : a) If your mobile money account is the number with which you registered on PaySika, you will just have to put the amount and click on "top up my card". * You will also get a pop-up asking you to verify yourself and it is important to note that, to make a second top-up, verification will be mandatory.

PaySika- Top up with your number

b) If it is a different mobile money account from the one registered on your PaySika account, you just have to click on "change", put the number, add a name then come back to the top up screen and click on "top up my card

PaySika - Change number when top up

Step 3: Next, a pop-up will appear on the phone with the number and you will need to put in your secret code to confirm the recharge.

Now if the pop-up doesn't appear, the top-up number is on the s

Question 6

How to withdraw money from your paySika account?

Accepted Answer

At PaySika, we allow you to top up your account but also to withdraw money from your account. This shows our good faith if you have a problem. So, you ask how it works. We'll tell you everything!

First of all, you need to make sure that the number is associated with a mobile money account:

| The different steps are as follows:

You will ** insert the number**. On the home page of your account (as well as on other pages), you must *click on the "send" icon at the bottom of the page*.

a) By clicking on the icon, you will go to the page where you have to insert the number, on the number space, PaySika will automatically put your own mobile money number. Then, if you want to withdraw money via your mobile money, just click on next.

Withdrawal - insert number 1

b) If you want to withdraw money from your PaySika account via another mobile money number : If the number is in your contacts, just click on the "contacts" button and make your choice. ** For example** : If the number is in your contacts, you just have to click on the "contacts" button and make your choice. You will then access a page where you will be shown the different types of accounts that the number has (PaySika account and a mobile money account). All you have to do is choose the mobile money account.

![PaySika withdrawal - insert number 2](https://storage.crisp.chat/users/helpdesk/website/925d5dd52

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