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Frequently asked questions on App PaySika

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  • What are the withdrawal fees at PaySika?
    Indeed, withdrawal and top-up fees vary according to several factors. However, we have condensed them for you: Withdrawal fees from the PaySika account to Mobile Money are set at 2.5% of the amount withdrawn. However, the 1st withdrawal of less than 50,000 FCFA is totally FREE. Withdrawal and top-up fees for the XAF card are 0 FCFA.Some readers
  • GENERAL CONDITIONS OF USE
    These General Terms and Conditions of Use of the PaySika - Ecobank Cameroon Virtual or Physical Prepaid Card Payment ServicesSome readers
  • PaySika: how can I receive money directly on my PaySika debit card?
    With the growth of the Cameroonian diaspora, sending money to family back home in Africa has become essential to meet daily needs, pay school fees for younger children or support family projects. Yet money transfers are often complicated by long delays and complex banking processes. The good news is that PaySika simplifies the process for you thanks to its ability to receive money directly on the PaySika XAF bank card. Here's how to receive money from PaySika: The relative outside CamerooSome readers
  • What is the transaction limit for my Xaf card?
    The payment limit is the amount that the user of a PaySika Visa card cannot exceed when making a payment with their card, or risk having the payment declined or the card blocked. For greater transparency, it is determined by PaySika on a daily, weekly, monthly, and quarterly basis. Maximum debit in 24 hours: 1,000,000.00 FCFA Maximum balance on the card: 1,000,000.00 FCFA Maximum top up amountFew readers
  • What is the PaySika PIN code?
    The PaySika PIN (Personal Identification Number) is the 4 digit number that the user creates when he/she logs in for the first time.Few readers
  • PaySika: what's the 3ds code?
    Hello dear PaySiker, did you know that a person who does not have your PIN code cannot access your account or perform important actions? Indeed, the 3D Secure system as designed by PaySika aims to verify the authenticity of a transaction, ensuring that it was indeed initiated by the cardholder. Since the PaySika app has been designed with the goal of safeguarding its users' interests, a strict protection and encryption system is in place to verify customers' identities. Code received by SMS,Few readers
  • How do I update my PaySika application ?
    Did you know that when you update your PaySika application, certain functions are improved? To keep up to date with new releases of your PaySika application, it's easy, all you have to do is : 1 - Open the stores (PlayStore and AppStore) 2- Search for the application ‘PaySika’ in the search bar 3- Select the ‘PaySika’ application 4- Click on the ‘Update’ button... And that's it! Now all you have to do is ‘open’ the PaySika application and connect. You can now make secure transactions withFew readers
  • How to contact PaySika customer service ?
    Are you facing difficulties or do you have suggestions? You can contact us directly via the app chat. Sometimes, you may not have access to the app due to technical issues or other reasons… As you know, the PaySika app is a banking innovation in Cameroon and the region. Because of this, malicious individuals sometimes try to findFew readers
  • How to add your XAF card PaySika to your Apple ID
    The Apple ID is your passport to the Apple ecosystem, giving you access to a host of services, from the App Store to iCloud.Few readers
  • How many phone numbers are required when topping up your PaySika account?
    Have you often faced difficulties recharging your PaySika account due to the inability to add a recharge number?Few readers
  • How to unlock your Xaf card?
    In this article, we explain why your bankcard is blocked, how to unblock it and what you can do to remedy the situation in the near future.Few readers

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