How to verify your PaySika account ?

Hello! Want to verify your account after creating it? Then you're in the right place 😊.

It's important to know that you're free to start with whichever step you want. The system is designed in such a way that if you've completed a step and exit the app, you don't need to start all over again.

Simply click on the step you haven't yet completed.

Here are the steps to verify your identity with PaySika:

Once your app is open, go to the "Home" section and click on "Profile" at the bottom right corner. You will see the label "Unverified", indicating your account status. By clicking on it, you’ll be taken to the verification section. Tap "Verify me" to access the identity verification process.

You will be asked to provide the following:

• Your first and last name
• Your region, city, and neighborhood
• Your profession
• Your income range

After filling in your personal information and uploading your ID, you will need to take a clear selfie while holding your ID.

Step 1: Prepare

• Take a neutral-face selfie
• Ensure your face is visible, centered, and eyes are open
• Do not cover or edit your face (no filters)
• Use natural lighting

Step 2: Take the selfie

Hold your ID in your hand and take the selfie. Once the photo is validated, an AI algorithm will launch a verification process. You will then receive confirmation or rejection of your identity based on the submitted info.

1. Choose the ID type

Make sure the ID is legal, readable, and valid. Accepted documents include:

• Cameroonian National ID Card or receipt
• CEMAC Passport
• Refugee card, residence permit, consular card, or equivalent (for foreigners)

2. Film and upload both sides (front and back) of your ID.

Before taking the picture, make sure:

• It’s placed on a flat surface
• The lighting is sufficient
• It's clearly visible (you can retake if needed)
• It fits within the frame provided in the app
• Do not hold the ID with your hand while filming

For passports, film only the page with personal info. For national IDs, film both sides, especially if the expiry date is on the back.

Note: For folded or expired receipts, unfold them and film both the front (with your info) and the back (with the extension date).

If you're satisfied with the image, click Accept, then Next to proceed.

You can either upload or film your NIU. Make sure it's clear.

Alternatively, you can request PaySika to generate your NIU. If your account meets the criteria, it will be validated pending NIU creation.

Cost: 3000 FCFA

Here’s a guide: https://aide.paysika.co/en/article/how-to-request-the-generation-of-your-niu-by-paysika-106q9w6/

You need to prove that you have a physical address.

Two options:

• Share your location by enabling your GPS

• Film a utility bill (water or electricity) showing your personal info

After completing these steps, an AI algorithm will verify:

• The validity and conformity of the ID
• If your selfie matches the standards
• Whether your ID photo matches the selfie (using AI)

Thanks to our KYC partner, we also check if you're politically exposed, blacklisted, etc., to comply with AML/CFT regulations.

You might also be interested in: 👉 https://aide.paysika.co/en/article/paysika-how-to-create-your-first-free-virtual-xaf-card-fgo058/

Updated on: 06/07/2025