Restricted PaySika Account? Causes and Solutions
Your PaySika Account is Restricted and You Don’t Know Why or What to Do? In general, a restricted account means that you cannot perform certain banking operations, which could drastically hinder your online payment activities. Let’s explore together the different scenarios that could lead to the restriction of a PaySika account.
According to the regulations in Cameroon, a bank account can be blocked for several reasons. However, at PaySika, we usually ensure that you receive a notification indicating the restriction of your account. If this is not the case, the simplest solution is to contact us.
When your account is not yet "verified," there is a transaction limit that should not be exceeded. To avoid any hassles and make payments seamlessly, we recommend that you complete the verification of your PaySika account by following these steps.
If suspicious activities are detected on your card, you will no longer be able to make MoMo withdrawals until further notice. If this is not the case, simply send us proof that all your transactions are legitimate, and PaySika’s Treasury agent will carefully analyze it.
Your account might be restricted if you exceed the number of cards allowed per week, month, or year.
If you attempt to make transactions with an account under audit, we will be forced to restrict your access to your card information.
If you reach the maximum allowed restrictions, your card will be deleted. Be careful to follow all the recommendations we provide.
To reduce the risks of fraud and protect your identity and money, we temporarily disable the “Deposit” service if double fund reception is detected. If this issue persists, you will not be able to make withdrawals until the problem is resolved.
If after an audit and in accordance with applicable rules, we find that you are not authorized to use the PaySika application, your account will be restricted. For more details about these rules, contact us!
Good to know: These restrictions apply to both users of XAF and USD bank cards.
What you need to know is that in the banking sector, data changes quickly, and each case is handled individually at PaySika. That’s why we recommend that, no matter what difficulty or restriction your account is facing, you contact our customer service.
We are usually very active on our social media channels and respond to your concerns directly.
Contact us here via the chat link: https://link.paysika.co/contactez-nous
1. Why is My PaySika Account Restricted?
According to the regulations in Cameroon, a bank account can be blocked for several reasons. However, at PaySika, we usually ensure that you receive a notification indicating the restriction of your account. If this is not the case, the simplest solution is to contact us.
Here are 7 reasons why your account might be restricted:
1.1 The User Has Made Too Many Transfers on an Unverified PaySika Account
When your account is not yet "verified," there is a transaction limit that should not be exceeded. To avoid any hassles and make payments seamlessly, we recommend that you complete the verification of your PaySika account by following these steps.
1.2 The User Is Suspected of Financial Fraud
If suspicious activities are detected on your card, you will no longer be able to make MoMo withdrawals until further notice. If this is not the case, simply send us proof that all your transactions are legitimate, and PaySika’s Treasury agent will carefully analyze it.
1.3 The User Has Reached the Allowed Number of Cards Per Month, Week, or Year
Your account might be restricted if you exceed the number of cards allowed per week, month, or year.
1.4 The User Makes Transactions with an Account Under Audit
If you attempt to make transactions with an account under audit, we will be forced to restrict your access to your card information.
1.5 The User Has Reached the Allowed Limit of Restrictions
If you reach the maximum allowed restrictions, your card will be deleted. Be careful to follow all the recommendations we provide.
1.6 The User Faces a Double Fund Reception Issue
To reduce the risks of fraud and protect your identity and money, we temporarily disable the “Deposit” service if double fund reception is detected. If this issue persists, you will not be able to make withdrawals until the problem is resolved.
1.7 The User Does Not Meet the Requirements to Use the Application
If after an audit and in accordance with applicable rules, we find that you are not authorized to use the PaySika application, your account will be restricted. For more details about these rules, contact us!
Good to know: These restrictions apply to both users of XAF and USD bank cards.
2. What Solution Should I Consider to Recover My PaySika Account?
What you need to know is that in the banking sector, data changes quickly, and each case is handled individually at PaySika. That’s why we recommend that, no matter what difficulty or restriction your account is facing, you contact our customer service.
We are usually very active on our social media channels and respond to your concerns directly.
Contact us here via the chat link: https://link.paysika.co/contactez-nous
Updated on: 21/04/2025
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