How to delete a top-up number in PaySika?
The ability to delete a deposit number depends on your situation. Please identify your case below before getting started.
⚠️ Important information
- You are limited to 1 deletion per month and 5 deletions per year.
- This action is irreversible.
- However, you can add a new number at any time.
Case 1 — You only have one registered number (default PaySika number)
Deletion is not possible.
Your default PaySika number is protected and cannot be deleted.
If you want to delete a deposit number, you must first add a second number. You will then be able to delete the second number if needed.
⚠️ Your default PaySika number will always remain active.
Case 2 — You have two numbers from two different operators
- From the home screen, tap Deposit money
- Locate the second number in the list (the one that is not your default number), then tap the ⋯ icon located on its right
- A menu will appear: “What would you like to do?”
- Tap Delete number
- Read the confirmation message, then tap Yes to confirm
💡 Example: if your main number is MTN, the removable number will be the Orange number, and vice versa.
Case 3 — You have two deposit numbers from the same operator
- From the home screen, tap Deposit money
- Select the relevant operator
- Tap the ⋯ icon located to the right of the second number
- In the displayed menu, tap Delete number
- Confirm the deletion by tapping Yes
⚠️ Only the second number can be deleted. The default PaySika number always remains protected.
Done!
The number has been removed from your PaySika account.
To add a new number, simply follow the instructions in this article:
https://aide.paysika.co/en/article/how-do-i-add-a-top-up-number-on-paysika-ofkvlr/
You may also be interested in: https://aide.paysika.co/en/article/how-many-phone-numbers-are-required-when-topping-up-your-paysika-account-1gkxzdy/
Updated on: 28/05/2026
Thank you!