How do I add a top-up number on PaySika?
As a PaySika user, it is sometimes necessary to add or modify telephone numbers to top up your account.
However, some users find themselves blocked after registering two numbers, as the platform limits the number of numbers that can be registered for top-ups to two.
If you encounter this problem, here's a simple guide to help you resolve it quickly, by contacting customer service.
When you access the add number interface, you'll see the ‘Add another number’ button.
👉 Click on this button, enter your first two numbers and confirm the registration.
If you have already added two numbers, PaySika does not allow you to add a third directly via the application.
Adding more than two numbers requires the intervention of PaySika customer service.
Step 1. Contact customer service.
To add another number, you need to contact PaySika customer service so that they can remove an old number.
You have two options to contact them:
Via the app chat: 📱 Open the PaySika app, click on the chat icon and chat directly with an advisor.
By message on social networks: 💬 Contact PaySika on their social network platforms.
Step 2: Wait a few minutes
After contacting customer service, all you need to do is wait a few minutes for the old numbers to be deleted.
⏳ Be patient: Customer service will delete the saved numbers, and you will be able to add a new number.
Step 3: Add a new number
Once you've deleted the old numbers, go back to the interface for adding numbers, then click ‘Add another number’ again. Enter the new number, confirm and that's it!
By following these steps, you can easily update your PaySika top-up numbers and continue to use your account without interruption.
However, some users find themselves blocked after registering two numbers, as the platform limits the number of numbers that can be registered for top-ups to two.
If you encounter this problem, here's a simple guide to help you resolve it quickly, by contacting customer service.
CASE I: Adding your first two top-up numbers
When you access the add number interface, you'll see the ‘Add another number’ button.
👉 Click on this button, enter your first two numbers and confirm the registration.
CASE II: Do you already have two numbers?
If you have already added two numbers, PaySika does not allow you to add a third directly via the application.
Adding more than two numbers requires the intervention of PaySika customer service.
Step 1. Contact customer service.
To add another number, you need to contact PaySika customer service so that they can remove an old number.
You have two options to contact them:
Via the app chat: 📱 Open the PaySika app, click on the chat icon and chat directly with an advisor.
By message on social networks: 💬 Contact PaySika on their social network platforms.
Step 2: Wait a few minutes
After contacting customer service, all you need to do is wait a few minutes for the old numbers to be deleted.
⏳ Be patient: Customer service will delete the saved numbers, and you will be able to add a new number.
Step 3: Add a new number
Once you've deleted the old numbers, go back to the interface for adding numbers, then click ‘Add another number’ again. Enter the new number, confirm and that's it!
By following these steps, you can easily update your PaySika top-up numbers and continue to use your account without interruption.
Updated on: 26/09/2024
Thank you!