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How do I add a top-up number on PaySika?

As a PaySika user, you might sometimes need to add or update the extra phone number used to top up your PaySika account. If you're having trouble doing so, here’s a simple guide to help you solve the issue quickly—via customer support if needed.

CASE I: Adding your number for the first time

Besides the phone number linked to your PaySika account, you can add a secondary number to recharge your account.
To do this:

Go to the Home page of the app
Tap on “PaySika Deposit”
Select “Mobile Money”
You'll see a screen where you can choose or add a number
Tap “Add a number”, enter the new number, and confirm

You now have two numbers to recharge your account!

CASE II: You already added a second number

If you’ve already added an extra number, PaySika doesn’t allow adding a third one.
However, you can replace the existing one by contacting customer support via the in-app chat:

Open the PaySika app
Tap the chat icon
Start a conversation with a support agent

Once support removes your previous number (usually within minutes), go back to the add number screen, tap “Add a number”, enter the new one, and you’re done!

See you soon for more tips and discoveries!

You might also be interested in: How to get a PaySika Premium USD card

Updated on: 07/04/2025

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